Resetting A User's Password Print

If a user forgets the password for their managed Google account (for example, their G Suite or Cloud Identity account), or if you think their account has been compromised, you can

reset their password from the Google Admin console.

These steps don't apply if your account uses single sign-on (SSO) with a third-party identity provider. Learn more

A user whose password has been reset is signed out of any active sessions, and has to sign in again using their new password. To regain access:

Google web apps (such as Gmail or Drive): the user has to sign in again with their new password, as they would after a session timeout.

Google apps on Android: the user is notified they need to verify their identity by signing into their account. Already synced data—for example, received Gmail—is still accessible, but no new emails can be sent or received until the user signs in again. 

Google apps on iOS: The user's Google account is removed from the account list. The user has to add their account again, then sign in with their new password.

Third-party apps connected via OAuth: Third-party mail apps like Apple® Mail® and Mozilla® Thunderbird®―as well as other applications that use mail scopes to access a user’s mail―will stop syncing data after a password reset, until a new OAuth 2.0 token is granted. A new token is granted when the user signs in with their Google account username and new password. For details, see Automatic OAuth 2.0 token revocation.

Third-party that require application-specific passwords (ASPs): When 2-Step Verification is in use, application-specific passwords (ASPs) may be required to use legacy applications that don't support OAuth. After a password reset, all ASPs are revoked and need to be regenerated. For details, see Sign in using App Passwords